Development Research

For more than a decade, we have been systematically examining the relationship between records management and governance, and how to assess or measure it. This ground breaking research is unique in the fields of governance and records management. All of our Research Reports and Assessment Tools can be downloaded free of charge.

Our research and development programme focuses on the transition to managing records and information in the electronic working environment. The premise is that if computerisation is to provide the basis for informed decision-making, effective service delivery and tackling corruption through increased transparency, the information generated must be reliable and trustworthy over time. The research clarifies the new structures and skills required to achieve this. Because the management of money and people is fundamental to the accountability, transparency, efficiency and effectiveness of all governments, we have paid particular attention to financial and personnel records, both and digital.

We make our research findings available internationally, use them as the basis for developing education and training programmes, and work with governments to apply them practically. This ongoing cycle of research, education and training, and application continually builds a growing understanding of what is required, what works and what does not work.

We have recently completed a major research project on Fostering Trust and Transparency in Governance: Investigating and Addressing the Requirements for Building Integrity in Public Sector Information Systems in the ICT Environment. The project outputs are available under Research Reports, Assessment Tools and Education and Training Materials.